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COMMON QUERIES

 

SHIPPING POLICY

All orders are shipped once payment has been received. Delivery times will vary depending on which part of the world you order from. We can ship products anywhere in the United Kingdom and Worldwide. 


All UK orders are free with UK signed delivery shipping via Royal Mail. Please allow 3-5 working days for delivery.


For all International orders – shipping cost vary and are calculated at checkout. International orders will be shipped with track & sign delivery. Please allow 5-10 working days for delivery.

The customer is responsible for all import, duty, customs, clearance and VAT fees levied by the receiving government and/or courier. 

For any custom orders please allow 10-14 working days for delivery as everything is made to order. 

All items will be automatically shipped to the address provided so please make sure you have entered all of your details correctly. We will do everything to get your order to you during these time periods but please note that delays are beyond our control and delays may occur especially during holiday periods.

RETURN POLICY

We do not accept returns for refunds, credits, or exchanges. All sales are final regarding original prints and custom prints as they are made to order. Please make sure that you have carefully reviewed all information in your order prior to finalising your purchase, including your billing and shipping address, e-mail and contact number.


If you experience any problems with your order such as any damages during transit please contact us at info@calixteprints.co.uk and an exchange will be granted within 7 days of order received. Calixte Prints will pay for shipping to exchange if item is received damaged. 

A new item can only be sent out once returned item is in transit.


Thank you very much for your understanding.

WHAT IS A DIGITAL PRINT?

This is a fine art digital printing process which combines the highest-level quality pigment based inks on antique vintage paper.

DO YOU DO CUSTOM WORK?

Yes we do. Please get in touch through the contact form with the idea you have in mind, and anything else you think will be important for us to know and we can get back to you with a quote.

WHAT ARE YOUR STORE POLICIES?

"If I am worth anything later, I am worth something now. For wheat is wheat, even if people think it is grass in the beginning"

Vincent Van Gogh

 
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